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FAQ
What are your shipping options and delivery times?
We offer standard and expedited shipping options. Standard shipping typically takes 5-7 business days when region warehouse is selected
What is your return and refund policy?
We offer a 30-day return policy on most items. Products must be unused and in original condition with all packaging. To initiate a return, contact our customer service team with your order number. Once we receive and inspect your return, refunds are processed within 5-7 business days to your original payment method.
How can I track my order?
Once your order ships, you'll receive an email with a tracking number and a link to monitor your package in real-time. You can also log into your account and view your order status at any time. If you don't receive a tracking email, please check your spam folder or contact our support team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are secure and encrypted.
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